Frequently asked Questions

  1. Frequently Asked Questions (FAQ)

    How can I place an order on your website? To place an order, browse our collection of products and select the ones you want to buy. Add them to your shopping cart and proceed to the checkout page. Follow the instructions to enter your shipping information, select a payment method, and complete your order.

    What payment methods do you accept? We accept major credit cards such as Visa, Mastercard, Maestro card. Additionally, we may offer alternative payment options such as PayPal or Apple Pay, depending on your location.

    How long will it take to receive my order? Delivery time depends on your location and selected shipping method. We send the products as soon as possible, but usually within 7-10 working days.

    What is your return policy? We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery and get your money back

    Are there any shipping or other charges? Shipping charges and any additional charges are calculated during the order process based on your location, shipping method selected and total order weight. These costs will be clearly displayed before you complete your purchase.

  2. Can I track my order? Yes, you can track your order. After your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment. You can use this tracking number on our website or the carrier's website to get real-time updates on the status of your shipment.

    What if the product I want is out of stock? If a certain amount of a product goes out of stock, you may have the option to sign up to be notified when the item is back in stock. Alternatively, you can contact our customer support team to ask about restocking dates or possible alternatives.

    How can I contact your customer support team? You can contact our customer support team on the "Contact Us" page of our website. There you will find a contact form or our email address along with other available support channels. Our team will be happy to help you with any questions or concerns.